Updated policies - Find out all the information about our updated policies at the bottom of the page.

Emergencies - Out of Hours

Providing your pet with care around the clock

Unfortunately emergencies do happen! In the event of such an emergency, if possible, you should call us straight away and speak to our Reception Staff who are well trained and confident in handling such cases. You will be advised to bring your pet to the surgery immediately for emergency treatment. Our Receptionists will alert the vets and nurses of the situation so that they are aware and ready for you when you arrive.

Sometimes it is not always possible to phone ahead. In this instance, you should come straight to the Practice. You will be escorted to an available consultation room whilst a vet and nurse are alerted.

Emergencies include (but are not limited to):

  • Fractures
  • Wounds causing serious blood loss
  • Road Traffic Accidents
  • Gastric torsion/bloat symptoms
  • Breathing difficulties
  • Fitting patients
  • Blocked bladder
  • Ingestion of toxic substances (toxic plants, medicines, chocolate etc)
  • Continuous vomiting, salivating
  • Obstruction – these patients may be vomiting, unable to pass faeces and not eating

Out of Hours Emergencies

Outside of our surgery hours we have 3 options for out of hours care. You can choose whichever is most convenient: 

Vets Now Ashford

Cinque Ports Veterinary Hospital
Ashford Road
Kingsnorth
Ashford
Kent
TN23 3EA

Contact Number - 01233 877391

Vets Now Herne Bay

Broadway Veterinary Group
Unit 1 The Links
Herne
Kent
CT6 7FE

Contact Number - 01227 504696

MiNightVet Canterbury

Barton Veterinary Hospital
34 New Dover Road
Canterbury
Kent
CT1 3BH

Contact Number - 01227 941140

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